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Core Services

Core Services

Core services are health and social programs and services available to all NWT residents. The Department and Health and Social Services Authorities are responsible to provide core services to NWT residents. People receive some core services from the health and social services caregivers who make up the primary community care team. The number and variety of caregivers is different in each community. People receive some services from caregivers who serve a region. People might travel to a regional center or other community for help. Or the caregivers might visit their community. The number and variety of caregivers varies from region to region. People receive some core services from caregivers who serve the whole territory or from caregivers outside the NWT. People usually travel to where the service exists.

There are 6 core service areas.

Diagnostic and Curative Services are those that are required to diagnose disease and illness and provide treatment. Curative services include all the services provided by physicians, nurses, and allied health professionals in hospitals, health centres and clinics to treat illness and disease. Diagnostic imaging (e.g. X-rays), laboratory services and some pharmacy services are included in this core service. Medical travel services are also included within this core service toensure that all people have access to medically necessary services regardless of where they live.

Rehabilitation Services help to improve and maintain the functional independence of clients with impairment from injury, chronic disorder or disability. Rehabilitation services include physiotherapy, occupational therapy, speech and language therapy and audiology. These services are provided in a range of settings, such as the home, clinics, health services agencies and hospitals, and include assessment, treatment, intervention and education.

Protection Services aim to safeguard the health and well-being of individuals and families, and include child protection services, disease surveillance, public health programs and environmental health services. Statutory services of the Chief Public Health Officer, the Public Guardian and the Director of Child and Family Services are within this core service.

Continuing Care Services are those services that maintain or improve the physical, social and psychological health of individuals who, for a variety of reasons, may not be able to fully care for themselves. The overall objective is to improve independence and quality of life for these individuals and their families. These services are available both in the home and in residential care settings.

Promotion and Prevention Programs are intended to promote health and wellbeing by providing education and awareness about healthy lifestyles (e.g. diet, exercise) and risk behaviours (e.g. smoking, excessive alcohol consumption). Prevention programs include activities such as childhood immunization, flu vaccinations, cancer screening, early childhood intervention and diabetes education.

Mental Health and Addiction Services respond to mental health issues, addictions and family violence problems through education, prevention, treatment and aftercare and are delivered as an integrated program. These services assist those with a mental illness, mental health issues, addiction or concurrent disorders to receive the care and support they need to live in optimal health. Mental Health and Addiction Services include education and awareness, assessment and referral, residential treatment, community counselling and family violence prevention.